close
Follow On Contact

Follow On Contact by Emporium Plus

Don't miss a marketing opportunity. Contact your customers after they've purchased products at your store with automatically generated emails.

Price $37.00


Version 5.024 Get Support

Select Version:
Description
Don't miss a marketing opportunity. Contact your customers a few days, weeks or months after they've purchased products at your store with automatically generated emails. The email content is configured by the store owner through merchant admin. for an older version of Merchant.

Features:
- Send after-sales emails at configurable number of days in the future
- Obtain feedback from customers relative to the shopping experience at your store
- Provide a promotional coupon to increase the chance of return visits and sales
- Generate product specific after-sales emails for one or two dates (each product can have a different number of days in the future)
- Remind customers of re-order needs for recurring orders
- Promote sales of companion products to the ones they already bought
- Order reminders with quick add to basket link for each product to be re-ordered
- Remove after-sales emails for a specific troublesome order
- Put module in initial test mode to avoid improperly written and configured emails
- HTML or plain text formatting
- Email layout, wording, and design is configured in admin with templates and tokens


This module captures pertinent order information and uses it for generating a follow-on email. This gives you an opportunity to guage customer satisfaction with your store or providethem with a reason to come back and purchase again, e.g. with a coupon embedded in the email.

You can place the module in test mode until you are satisfied your stock email says what you want it to say.

You can delete the follow on email for a specific order number.

The email templates are composed within the module's admin. You can embed module tokens to insert text from compatible other modules, e.g. insert a unique coupon code by using the coupon generator in the Emporium Plus Coupon Redemption module.

You can have product specific follow-on emails. You can schedule one or two follow-on emails related to a product. These emails are usually used to promote another product at a specific time frame or to encourage a repeat or maintenance sale for the original product. Schedule order reminders with a quick link that adds the product to the basket with one click. You can have two product specific emails in addition to the generic global email, for a total of three follow up emails to increase sales and enhance marketing. Do not use the emails to ask customers to rate products as there is one large company who claims they invented that idea and were able to patent it.

It also supports MySQL as long as load balancing has the data stored on the single MySQL server and permissions are set correctly on the data directories. This would be the case in most of the server setups.

Reviews
Not Yet Rated | Write the First Review

Customer Ratings & Reviews

Be the first to rate this item!

Write Review

Developer Info

Emporium Plus

Emporium Plus creates and licenses plugin modules for Miva Merchant, a highly extensible eCommerce shopping cart application for the Internet.

Support Phone

800-608-6482

Support Email

This website uses cookies to identify visitors, track visitors to our website, store login session information and to remember your user preferences. By continuing to use this site you agree to our use of cookies. Learn More.

This website uses cookies. By continuing to use this site you agree to our use of cookies. Learn More.

Accept

Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.

Contact Us

Support: 800.608.MIVA

Main: 858.490.2570

Email: sales@miva.com

Receive Tips & Updates

Copyright © 2018 Miva, Inc - All Rights Reserved   Privacy Policy | Store Policy

Links
Contact Us

Support: 800.608.MIVA

Main: 858.490.2570

Email: sales@miva.com

Receive Tips & Updates

Copyright © 2018 Miva, Inc - All Rights Reserved

Back To The Top