4-Tell Personalization

4-Tell Personalization by 4-Tell

4-Tell’s modern digital commerce platform drives collaboration, merchandising efficiency, customer loyalty and profitability.

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We believe the future of digital commerce will be defined by businesses' ability to collaborate digitally - and therefore build loyalty - with their shoppers. Currently, the tools don't exist to take businesses into the next realm of collaborative commerce by connecting omnichannel technologies. Luckily, we have engineered the modern digital commerce platform to make collaboration not only possible but efficient and effective for every sales associate in an organization.

Here's how it works. 4-Tell gathers rich customer and product-centric data through 4-Tell's search, recommendations, and integration of shopper history. 4-Tell's Cognitive Commerce Engine enriches this real-time shopper data and displays it in visual, user-specific profiles through our Collaborative Commerce Platform. In showcasing shopper behavior and buying signals, we inspire sales to collaborate more effectively, online and offline, with every shopper – driving loyalty, inspiring confidence and, ultimately, boosting business results.

  • Knowledgeable associates drive sales and customer loyalty through collaboration and personalized experiences online and offline.
  • Our platform surfaces user-specific knowledge to enable associates to personalize every customer interaction at each touch point.
  • By understanding how cohorts of shoppers are interacting with products, our customers have the control to set rules and logic to serve the right products to the right segments.
  • By integrating data from all involved systems and surfacing the knowledge through our platform, every individual in an organization can collaborate with shoppers through the entire shopper journey: In-store, mobile and online.
  • Our system identifies which customer cohorts are high value so associates can target specific individuals to engage in conversation - online and in-store.
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