FeedbackWhiz by FeedbackWhiz

Get more Amazon product reviews and feedback. Software for merchants to boost their Amazon business, repair feedback, improve product reviews, and automate high-volume emails.

Description

What makes FeedbackWhiz the best Amazon seller management software you’ll ever use? Everything you need to simplify and effectively grow your Amazon business.

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Product Reviews

Organize, view, and group all your product reviews in a single screen. Analyze, manage, and get instant notifications when negative reviews are posted. Protect and repair your brand name using our review to buyer matching tool. Feedbackwhiz provides the total solution to acquiring and maintaining positive product review ratings. The number of ratings and product reviews is one of the deciding factors of your product ranking as well as sales ranking. Manage, monitor, and acquire product reviews for any product sold on the Amazon marketplaces. Get alerted immediately when a negative review is posted so you can quickly respond and repair your brand.

Feedback

Create customized emails and fully configured campaigns to maximum positive feedback. Prioritize urgent negative feedback to address unsatisfied customers and maintain a great reputation with minimal effort. Automatically target positive feedback with smart selective requests. Now you can monitor all your important statistics and alerts to increase your seller metrics and improve your brand reputation. Filter by order type, rating level, and status before reaching out directly to the customer or Amazon at any time.

Email Automation

Build powerful email sequences tailored to individual products and buyer behaviors. Create effective custom templates with our live preview editor using custom variables, emoji’s, animated gifs, file attachments, custom HTML, and much more. Boost your response rates by creating personal, targeted, eye-catching email templates to incorporate into campaigns. Tailor each message to include names, delivery details, order history, and unique links for reviews and feedback. Build a relationship with each customer and increase your chance of getting a positive review by sending the right email at the right time. Send selective requests that target orders by delivery, SKU, product type, destination, and previous customer behaviors. A/B split test targeting specific subject lines and content to find the perfect email your customers will open and convert.

Notification Alerts

Setup your account so if someone hijacks your listing, changes the title or your lose the buy-box you get an email notification. Protect your seller account and protect your reputation with this new feature.

Order Management

All your orders, customer data and order metrics synced and fully integrated on one platform screen. Search, filter, analyze and download with ease. Intuitively designed to save you time and keep you focused on selling. Instantly track order status, find the best-selling products, pinpoint and promote to returning customers, and identify returns from a single window. No more logging into Seller Central at inconvenient times to search for a customer’s name and email. Immediately email customers to resolve issues the minute they show up with the click of one button.

Analytics

Increase profitability by focusing on intelligent insights that inform key decisions. A/B test campaigns, open rates, access and download historical customer data to create custom audience or look a like campaigns on Facebook to re-target your customers.

Time Savings

FeedbackWhiz unifies all the tools you need to run your business, automates repetitive tasks in seconds, and saves you hours so you can concentrate on expanding your business and making money.

Which Amazon marketplaces are supported?

Amazon USA

Mexico

Canada

Germany

Italy

France

Spain

Australia

Japan

Feedback Management Features

Negative feedback notifications

Neutral feedback notifications

Feedback removal notifications

Send feedback removal request emails

Track all feedback received

Filter only 1, 2, 3 star feedback

Track emails sent

Amazon support quick link

Feedback analytics

Product Review Features

Negative review notifications

Positive and neutral review notifications

Advanced review search engine

Find keywords to identify trends

Product selector tool

Group by ASIN product view

Respond to reviews via comments

Competitor tracking

Add notes to reviews

Email Automation Features

Custom email creator

Click and drop variables

Custom links and text

Logo & file upload

Insert product images

Live order email preview

Send test emails

Send emails based on delivery

Send emails at specific times

Target specific orders

Exclude orders from solicitation

Exclude orders with feedback received

Target only orders with promotions

Campaign Statistics

Email open statistics

Global buyer blacklist

Buyer unsubscribe

Duplicate email detection

Order Management Features

Advanced search engine

Search by any time frame

Search with 20+ different variables

Do not solicit option

Send instant emails to any order(s)

Find repeat buyers

View pending & unshipped orders

View delivery status

View promotional orders

View feedback and rating

View emails sent per order

View email statistics per order

View shipping status per order

Direct link to Amazon order page

View up to 200 orders per page

Usability and Functionality

hassle and worry free.

Usability and Functionality

Quick and easy setup

Mobile and tablet friendly

Powerful and easy to use UI

100% Amazon Compliant

Superb Support

Superb Support

Live chat interface

Knowledge database + Help Center

Critical email notifications

Free seller insight and articles

Data Security

Data Security

Encrypted using latest ssl and https

Secured using leading industry standards

24/7 active security and test programs

Reviews

Developer Info

FeedbackWhiz

At FeedbackWhiz, we work hard everyday to continuously design and embed new solutions into our platform. Our success and expertise in the high-tech software industry and retail Amazon marketplace allows us to create fast, reliable, and intuitive software solutions. We strive to deliver nothing but the best and make certain our clients are not only satisfied, but successful in the Amazon marketplace.

Website

https://www.feedbackwhiz.com/

Support Phone

(408) 724-9521

FeedbackWhiz by FeedbackWhiz

FeedbackWhiz

Website

Support Phone

Support Email