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Guaranteed Fraud Protection

Guaranteed Fraud Protection by Signifyd

Signifyd enables merchants to provide friction-free buying experiences by shifting fraud liability away from merchants.

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Version 1.0005 View install docs (HTML) Get Support

Description
100% Guaranteed Fraud Protection for Ecommerce

As the world's largest provider of Guaranteed Fraud Protection, Signifyd leverages big data, machine learning and domain expertise to deliver a 100 percent financial guarantee against fraudulent chargebacks on every approved order. This shifts the liability for fraud, allowing you to increase sales and focus on your core business.

Benefits:

Zero fraud liability
If you receive a fraudulent chargeback on an order we approved, we pay you back within 48 hours including chargeback fees & shipping.

Ship more
With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Automate your back office
Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically.

A few steps to get started
Save time and resources by simply installing the app to integrate with Signifyd and start seeing orders come in with full data enrichment.

Features:

Automatically send orders to Signifyd for chargeback protection
When a customer places an order with your Miva Merchant store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a guarantee so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision
Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Use Miva's Order Workflow tools to create custom Order Queues and Workflows to automatically move an order into a queue based on Signifyd's guarantee decision.

Quickly Access the Signifyd Case From the Miva Order Page
Get quick access to the Signifyd case directly from the Miva order page to view our fraud analysis, request a re-review, or submit for reimbursement.

Pricing:

We offer the following two plans for Miva merchants:

Complete Mid-Market: $1,000 / month. Includes $125,000 approved orders, 0.8% per additional guarantee.
Complete Enterprise: Contact us for custom plans based on volume and rate based on risk assessment.

Signifyd's Guaranteed Fraud Protection covers merchants against chargebacks associated with fraud or unauthorized charges. For more information on our chargeback coverage and criteria, check out our reimbursement policy.

Additional Documentation:

Integration Guide

Privacy Policy

Reviews
Release Notes
Version 1.0005
Released on 6/1/2021

Release Notes:
SIGD-42: Change Signifyd's case_id field to support larger values

Version 1.0004
Released on 10/23/2020

Release Notes:

SIGD-38: Signifyd fingerprint generation not working as desired because of an invalid variable reference

SIGD-40: Case creation for payments processed through PayPal can have an inaccurate paymentMethod field when store data encryption is enabled


Version 1.0003
Released on 7/18/2019

Release Notes
- Bug Fix: Signifyd case data only sends shipping address


Version 1.0002
Released on 6/24/2019

Release Notes
- Bug Fix: edit order, Signifyd dialog box does not display date information correctly.
- Bug Fix: Signifyd fingerprint item is excluded from INVC page
- New Feature: Configurable order sources for automatic case creation


Version 1.0001
Released 5/21/2019

Release Notes:
   31465: Add payment method mappings for Amazon Pay, Customer Credit, Braintree PayPal and PayPal Express Checkout  
   31466: Authorize.net AVS response codes are not mapped to valid avsResponseCode values 
   31467: Braintree AVS response codes are not mapped to valid avsResponseCode values  
   31468: Paypal Payments Advanced AVS response codes are not mapped to valid avsResponseCode values 
   31469: Authorize.net CVV response codes are not mapped to valid cvvResponseCode values 
   31470: Braintree CVV response codes are not mapped to valid cvvResponseCode values  
   31471: Paypal Payments Advanced CVV response codes are not mapped to valid cvvResponseCode values  
   31472: Add support for PayPal Website Payments Pro in Direct Payment mode  
   32130: CyberSource CVV response codes are not mapped to valid cvvResponseCode values  
   32131: CyberSource AVS response codes are not mapped to valid avsResponseCode values  
   32133: Chase Paymentech CVV response codes are not mapped to valid cvvResponseCode values  
   32135: Chase Paymentech AVS response codes are not mapped to valid avsResponseCode values  
   32213: PaymentModule_Report_Value calls for PayPalPro orders pass in wrong field_id  


Version: 1.000

Initial Release with features including:

- Device Fingerprinting
- Automatic Case creating
- In admin case creation
- Support for Webhooks for case updates
- Sending of Shipment Data to Signifyd
- Shipping Method Mappings
- Support for Order Queues + Order Workflows

Developer Info

Signifyd

Website

signifyd.com

Support Phone

(866) 893-0777

Support Email

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