Get the most advanced out-of-the-box Live Chat solution for your Miva-powered website.
Get the most advanced out-of-the-box Live Chat solution for your Miva-powered website. LiveHelpNow software is the fastest and most seamless way to connect with and delight your customers.
After an easy set-up process and free training for your team, you'll be ready to communicate with customers via Live Chat, SMS/text, Facebook Messenger, email, and website contact forms. Our chat interface is easy to use from all desktop or mobile devices. The customizable chat widget will fit with your website design and layout, getting you closer to your customers than ever before.
When customers need help, they need it now. LiveHelpNow's ticket system is the ideal way to track service requests, manage shared inboxes, and respond to website contact forms. In the same platform as Live Chat, your teams can collaborate on responses and ensure your customers know you're solving their problem.
Some customers' questions are easy enough a bot can handle them. LHN's ChatBot can answer simple questions, direct customers to specific information on your site, and connect them to the right agents faster. Your staff can continue to provide personable customer service with a little help from smart automation. ChatBots are also a great way to handle customer inquiries at night when your team is offline.
You have lots of products. Your customers have tons of questions. We get it! Use the LiveHelpNow Knowledge Base so your customers can self-help themselves to the information that will answer their questions fast. Knowledge Base articles are easy to create, great for SEO, and can avoid your staff answering the same questions over and over.
LiveHelpNow is easy to integrate with CRMs, ChatBots you've already developed, and marketing platforms. Our APIs are simple and can be set-up quickly. Just ask and we'll figure out how to integrate your existing software.
You won't find a faster or more seamless platform available.
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Release Date: 01/26/2021
Release Notes: Initial Release
Fully integrated customer service suite meeting all of your customer's needs. Quick and easy installation, no setup fees, no contracts. Hosted with 99.99% uptime and financial grade AES-256 bit encryption. HIPAA and PCI compliant. #1 rated 7 years running as best live chat and SMS help desk platform #84 Inc 500 fastest growing company