Use this module to clean up your orders not assigned to any customer account. It will match these orders based on criteria you specify.
Do you have customers that have a customer account on your Miva store but sometimes still place orders not logged in? Or maybe they place orders as a guest without a customer account for years then recently created an account? Both of these scenarios make it difficult for customers to look up order history in a single place as well as reorder past orders.
To solve this issue we developed a Match Customer Orders Module. It allows you to take any order that does not have a customer assigned to it and try an Match it to an existing customer. The module can match an order to a customer based on the following criteria:
You can select one, two or all matching criteria. Keep in mind that it must match at most 1 customer account. If a customer has multiple accounts then the module has no way of knowing which customer account is the “correct” one.
We recommend use the consolidate customers module first to ensure each customer has at most 1 account before running the Match Customer Orders utility
Once run, the module will tell you how many orders it assigned to customer accounts as well as provide you will a log file you can download to see a complete list of every order it assigned to each customer.
*You need to be on Miva 9.0006 or later to use this module.
Miva is a modern ecommerce platform that evolves with your business. Miva generates ROI for your business, keeps you competitive, and empowers you to scale. At Miva, our mission is to empower independent sellers to control their destiny and thrive. We help businesses exceed their own expectations, sell their own way, and succeed on their own terms.